Privacy Policy

Our privacy policy clearly illustrates the grounds on which personal data is collected from the user and how we process it. It is advisable to read our policy carefully to learn about our practice. Continuation of our service ensures the user’s acceptance and consent to our data collection process and practices.

User Information We May Collect and Process

At True Counsellors, we may collect & process the following data from the user:

You, the user, may give us your personal information like name, phone, email address, personal description, photograph and credit card information by filling and submitting forms on our website, such as when you register or subscribe to our service or report a problem or through correspondence over the phone or email.

Information We Collect

Our site may gather the following information about you automatically whenever you visit our website:

Technical Information

This includes IP address that you use to connect to our website, your browser type, login information, browser version and plug-in types, operating system, time zone settings and platform.

Visit Information

This includes URL (Uniform Resource Locators), date & time of using the website, downloads, products you searched for, click stream to, length of time spent on certain pages, clicks, mouse-overs and also methods to browse-away from the page.

Information Received from Other Sources

We may also gather information about you from other websites that we operate. We also work with 3rd parties (for example sub-contractor, advertising networks and payment & delivery services) and may also collect information from them about you.

Cookies

We use cookies. These are small files that are saved on your PC by our website. It helps us to deliver a better website experience to our users.

How We Use the Information Given By You and Collected By Us?

At True Counsellors, we can use the information given by you in the following ways:

• To carry out obligations that may arise from any contract entered between the user and us. It helps us provide you (the user) with information, products & services requested by you from us.
• To inform you about new but similar services that we offer that you might be interested in.
• To allow selected 3rd parties to provide you with quality information about products and services that we think that might interest you. You may be contacted through electronic means.
• To notify about our new services or changes in our service

The information collected by us can be used in the following manner:

• For site administration
• Data Analysis, research and survey purpose
• Improve website experience
• To improve security
• To view effectiveness of our advertising campaigns
• To make recommendations and suggestions to users of our website

Information Disclosure

At True Counsellors, your information may be shared with other members of our network including our subsidiaries.

Furthermore, we may provide your information to our selected 3rd parties. These include:

• Our business partners, subcontractors and suppliers.
• Advertisers
• Search engine providers for site optimisation purpose

We may also disclose your PI to 3rd parties in the event where we either sell or buy business assets or if our assets are acquired by another 3rd party.

Policy Changes and Updates

Our privacy policy is subject to change and updates. It is advisable to view and read our policy regularly to ensure you are aware of the recent changes made in our privacy policy.