Terms of Use


Please go through our terms & conditions carefully before you start using our website.

 

Website Terms of Use

If you continue using this site, it means that you have fully agreed to all the terms and conditions illustrated below.

If you don’t agree to all or any of the terms of use, you must not use True Counsellor website.

 

Other Applicable Terms

We use cookies. A cookie is a small text only string of information. This is transferred to the browsers cookies file from our website to your computer’s hard disk. It helps us identify whenever you revisit our website and remember certain information about you like number of pages visited, what options you choose from the menu and date and time of your site visit. This information is used for website improvement purposes to deliver you better and enhanced user experience.

Our privacy policy illustrates how we collect personal information and data from you. By using TrueCounsellor website you agree to our data collection process and you warrant that all information that you provide is accurate.

Changes to Terms and Conditions

We have all rights to change and revise terms and conditions at any time. It is recommended that you check this page time to time to keep yourself updated with any changes made.

 

Changes to Our Website

TrueCounsellor have all rights to make changes to the site at any time. Also, the site content may be out of date at any given time. We, TrueCounsellor, are not obligated to update it immediately.

We do not guarantee that the content on this site is error free.

 

User Account and Password

As a registered user, you must always keep your account password confidential. Please do not disclose to any other party.

We have all rights to disable your password or identification code any time, whether it is selected by you or provided by us, if we think you have failed to adhere to our terms.

If you suspect someone else using your account, you must immediately notify us.

 

Property Rights

TrueCounsellor, is the owner of all property rights and published material on this website. All rights are reserved.

You, the user, may print or download extracts of any page from this website and modify it on paper but acknowledge the content used by mentioning our authors or contributors.

You are not allowed to use any part of our website content for commercial purposes otherwise your right to use this website will be ceased on account of term breach.

 

Payments

You represent and warrant that when you make a payment to TrueCounsellor as part of our Service or for purchasing our Products or Services that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the charges incurred, including any surcharge we may incur due to such dishonored payment.

Payment Charge-Backs

While we support fighting payment fraud, TrueCounsellor has a zero-tolerance policy regarding payment charge-backs and asks that you contact us if you have an issue with our Service or our Products. 

Refund Policy

TrueCounsellor does not offer refunds for our Service. We may offer refunds for our Products, subject to our discretion.

 

Viruses

We do not guarantee you that our site is secure and free from viruses. Therefore, it is advisable to have an antivirus installed on your computer before you access our website.

You, the user, may not misuse our website by intentionally introducing viral infections on our website like worms, viruses, malware, spyware, logic bombs and other malicious harmful material.

Please do not try to hack or try to gain unauthorised access to our server. Strict action may be taken against you in such a situation.

 

Creating Site Links

You are not allowed to link our website without our permission. Contact us to obtain our consent.

Our website should not be framed.

We, TrueCounsellor reserve all rights to withdraw and cancel linking permission without any prior notice.

 

To contact us, email at hello@truecounsellor.com.au


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